- Configuration Manager Remote Control Client
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- Download Configuration Manager Remote Control Client Viewer Software Windows 7
- Configuration Manager Remote Control App
- Configuration Manager Remote Control Download
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Applies to: Configuration Manager (current branch)
Client computers in Configuration Manager that run Windows Firewall often require you to configure exceptions to allow communication with their site. The exceptions that you must configure depend on the management features that you use with the Configuration Manager client.
Use the following sections to identify these management features and for more information about how to configure Windows Firewall for these exceptions.
Modifying the Ports and Programs Permitted by Windows Firewall
Use the following procedure to modify the ports and programs on Windows Firewall for the Configuration Manager client.
To modify the ports and programs permitted by Windows Firewall
On the computer that runs Windows Firewall, open Control Panel.
Right-click Windows Firewall, and then click Open.
Configure any required exceptions and any custom programs and ports that you require.
Programs and Ports that Configuration Manager Requires
The following Configuration Manager features require exceptions on the Windows Firewall:
Queries
If you run the Configuration Manager console on a computer that runs Windows Firewall, queries fail the first time that they are run and the operating system displays a dialog box asking if you want to unblock statview.exe. If you unblock statview.exe, future queries will run without errors. You can also manually add Statview.exe to the list of programs and services on the Exceptions tab of the Windows Firewall before you run a query.
Client Push Installation
To use client push to install the Configuration Manager client, add the following as exceptions to the Windows Firewall:
Outbound and inbound: File and Printer Sharing
Inbound: Windows Management Instrumentation (WMI)
Client Installation by Using Group Policy
To use Group Policy to install the Configuration Manager client, add File and Printer Sharing as an exception to the Windows Firewall.
Client Requests
For client computers to communicate with Configuration Manager site systems, add the following as exceptions to the Windows Firewall:
Outbound: TCP Port 80 (for HTTP communication)
Outbound: TCP Port 443 (for HTTPS communication)
Important
These are default port numbers that can be changed in Configuration Manager. For more information, see How to How to configure client communication ports. If these ports have been changed from the default values, you must also configure matching exceptions on the Windows Firewall.
Client Notification
For the management point to notify client computers about an action that it must take when an administrative user selects a client action in the Configuration Manager console, such as download computer policy or initiate a malware scan, add the following as an exception to the Windows Firewall:
Outbound: TCP Port 10123
If this communication does not succeed, Configuration Manager automatically falls back to using the existing client-to-management point communication port of HTTP, or HTTPS:
Outbound: TCP Port 80 (for HTTP communication)
Outbound: TCP Port 443 (for HTTPS communication)
Important
These are default port numbers that can be changed in Configuration Manager. For more information, see How to configure client communication ports. If these ports have been changed from the default values, you must also configure matching exceptions on the Windows Firewall.
Remote Control
To use Configuration Manager remote control, allow the following port:
- Inbound: TCP Port 2701
Remote Assistance and Remote Desktop
To initiate Remote Assistance from the Configuration Manager console, add the custom program Helpsvc.exe and the inbound custom port TCP 135 to the list of permitted programs and services in Windows Firewall on the client computer. You must also permit Remote Assistance and Remote Desktop. If you initiate Remote Assistance from the client computer, Windows Firewall automatically configures and permits Remote Assistance and Remote Desktop.
Wake-Up Proxy
If you enable the wake-up proxy client setting, a new service named ConfigMgr Wake-up Proxy uses a peer-to-peer protocol to check whether other computers are awake on the subnet and to wake them up if necessary. This communication uses the following ports:
Outbound: UDP Port 25536
Outbound: UDP Port 9
These are the default port numbers that can be changed in Configuration Manager by using the Power Management clients settings of Wake-up proxy port number (UDP) and Wake On LAN port number (UDP). If you specify the Power Management: Windows Firewall exception for wake-up proxy client setting, these ports are automatically configured in Windows Firewall for clients. However, if clients run a different firewall, you must manually configure the exceptions for these port numbers.
In addition to these ports, wake-up proxy also uses Internet Control Message Protocol (ICMP) echo request messages from one client computer to another client computer. This communication is used to confirm whether the other client computer is awake on the network. ICMP is sometimes referred to as TCP/IP ping commands.
For more information about wake-up proxy, see Plan how to wake up clients.
Windows Event Viewer, Windows Performance Monitor, and Windows Diagnostics
To access Windows Event Viewer, Windows Performance Monitor, and Windows Diagnostics from the Configuration Manager console, enable File and Printer Sharing as an exception on the Windows Firewall.
Ports Used During Configuration Manager Client Deployment
The following tables list the ports that are used during the client installation process.
Important
If there is a firewall between the site system servers and the client computer, confirm whether the firewall permits traffic for the ports that are required for the client installation method that you choose. For example, firewalls often prevent client push installation from succeeding because they block Server Message Block (SMB) and Remote Procedure Calls (RPC). In this scenario, use a different client installation method, such as manual installation (running CCMSetup.exe) or Group Policy-based client installation. These alternative client installation methods do not require SMB or RPC.
For information about how to configure Windows Firewall on the client computer, see Modifying the Ports and Programs Permitted by Windows Firewall.
Ports that are used for all installation methods
| Description | UDP | TCP |
|---|---|---|
| Hypertext Transfer Protocol (HTTP) from the client computer to a fallback status point, when a fallback status point is assigned to the client. | -- | 80 (See note 1, Alternate Port Available) |
Configuration Manager Remote Control Client
Ports that are used with client push installation
| Description | UDP | TCP |
|---|---|---|
| Server Message Block (SMB) between the site server and client computer. | -- | 445 |
| RPC endpoint mapper between the site server and the client computer. | 135 | 135 |
| RPC dynamic ports between the site server and the client computer. | -- | DYNAMIC |
| Hypertext Transfer Protocol (HTTP) from the client computer to a management point when the connection is over HTTP. | -- | 80 (See note 1, Alternate Port Available) |
| Secure Hypertext Transfer Protocol (HTTPS) from the client computer to a management point when the connection is over HTTPS. | -- | 443 (See note 1, Alternate Port Available) |
Ports that are used with software update point-based installation
| Description | UDP | TCP |
|---|---|---|
| Hypertext Transfer Protocol (HTTP) from the client computer to the software update point. | -- | 80 or 8530 (See note 2, Windows Server Update Services) |
| Secure Hypertext Transfer Protocol (HTTPS) from the client computer to the software update point. | -- | 443 or 8531 (See note 2, Windows Server Update Services) |
| Server Message Block (SMB) between the source server and the client computer when you specify the CCMSetup command-line property /source:<Path>. | -- | 445 |
Ports that are used with Group Policy-based installation
| Description | UDP | TCP |
|---|---|---|
| Hypertext Transfer Protocol (HTTP) from the client computer to a management point when the connection is over HTTP. | -- | 80 (See note 1, Alternate Port Available) |
| Secure Hypertext Transfer Protocol (HTTPS) from the client computer to a management point when the connection is over HTTPS. | -- | 443 (See note 1, Alternate Port Available) |
| Server Message Block (SMB) between the source server and the client computer when you specify the CCMSetup command-line property /source:<Path>. | -- | 445 |
Ports that are used with manual installation and logon script-based installation
| Description | UDP | TCP |
|---|---|---|
| Server Message Block (SMB) between the client computer and a network share from which you run CCMSetup.exe. When you install Configuration Manager, the client installation source files are copied and automatically shared from the <InstallationPath>Client folder on management points. However, you can copy these files and create a new share on any computer on the network. Alternatively, you can eliminate this network traffic by running CCMSetup.exe locally, for example, by using removable media. | -- | 445 |
| Hypertext Transfer Protocol (HTTP) from the client computer to a management point when the connection is over HTTP, and you do not specify the CCMSetup command-line property /source:<Path>. | -- | 80 (See note 1, Alternate Port Available) |
| Secure Hypertext Transfer Protocol (HTTPS) from the client computer to a management point when the connection is over HTTPS, and you do not specify the CCMSetup command-line property /source:<Path>. | -- | 443 (See note 1, Alternate Port Available) |
| Server Message Block (SMB) between the source server and the client computer when you specify the CCMSetup command-line property /source:<Path>. | -- | 445 |
Ports that are used with software distribution-based installation
| Description | UDP | TCP |
|---|---|---|
| Server Message Block (SMB) between the distribution point and the client computer. | -- | 445 |
| Hypertext Transfer Protocol (HTTP) from the client to a distribution point when the connection is over HTTP. | -- | 80 (See note 1, Alternate Port Available) |
| Secure Hypertext Transfer Protocol (HTTPS) from the client to a distribution point when the connection is over HTTPS. | -- | 443 (See note 1, Alternate Port Available) |
Notes
1 Alternate Port Available In Configuration Manager, you can define an alternate port for this value. If a custom port has been defined, substitute that custom port when you define the IP filter information for IPsec policies or for configuring firewalls.
2 Windows Server Update Services You can install Windows Server Update Service (WSUS) either on the default Web site (port 80) or a custom Web site (port 8530).
After installation, you can change the port. You do not have to use the same port number throughout the site hierarchy.
If the HTTP port is 80, the HTTPS port must be 443.
If the HTTP port is anything else, the HTTPS port must be 1 higher. For example, 8530 and 8531.
EmailIn this article we will show you how to configure and use remote desktop connection by using System Center Configuration Manager 2012. Remote control is normally using for remote administration, technical support with HelpDesk services. You can easily see and interact with remote desktop.
For remote connection to user’s workstations SCCM 2012 requires three tools:
- Remote Control — SCCM functionality, involves the ability to connect and interact with the user session. You can disable an alert that the session is browsing by administrator. Remote desktop connection to a computer is possible in the absence of a computer user session (direct connection to the console). Client — CmRcViewer.exe
- Remote Assistance — a standard feature of Windows. The user confirms the remote connection of administrator to the session. If the user is not logged on the machine, RA connection is impossible. Client — msra.exe
- RDP client — connection in a separate session with RDP protocol. Client — mstsc.exe
Setting up a remote connection to the SCCM 2012 clients
You can configure the remote connection settings through the client policy. Edit the existing (Default Settings, for example) or a new client policy.
In the Client Settings window go to the Remote Tools section. By default, remote connections are disabled.
If you want to enable this option, just put the tick on Enable Remote Control on client computer. Also, you need to specify the firewall profiles for which you want to allow the connection via Remote Tools.
READ ALSOHow to Deploy Microsoft Office 2016 with SCCM 2012 R2?Let’s consider the main settings on client computers:
- Users can change policy or notification settings in Software Center — whether users can change the policy of the remote connection and the notifications.
- Allow Remote Control of an unattended computer — whether it is possible to connect to a computer with a locked screen or without the user’s session.
- Prompt user for Remote Control permission — whether the user must confirm permission for a remote connection to the computer.
- Grant Remote Control permission to local Administrators group — whether to grant the remote control permission to the local administrators group members.
- Access level allowed — access level to the user’s session (view-only or full control).
- Permitted viewers — a list of users and groups with the remote control permissions.
- Show session notification icon on taskbar — whether to display the icon of active connection in the notification bar.
- Show session connection bar — the active connection notice on a separate panel.
- Play a sound on client — special sound about user connection/disconnection.
- Manage unsolicited Remote Assistance settings — RA settings control, when the user did not initiate the connection request.
- Manage Remote Desktop settings — RDP settings control.
- Allow permitted viewers to connect by using Remote Desktop connection — whether users, defined in this policy, connect via RDP
- Require network level authentication on computers that run Windows Vista operating system and later versions — whether to require a mandatory NLA authentication for computers that run Vista or later versions.
Download Configuration Manager Remote Control Client Viewer Software Download
READ ALSOHow to Truncate SQL Server Transaction Logs?Usually the settings are selected according to the remote control policy. In that case, user should request permission for a remote connection and display an icon of active connection in notification bar.
- Prompt user for Remote Control permission: True
- Show session notification icon on taskbar: True
- Play a sound on client: Begging and end of session
If you want to allow specific users and groups to connect to user’s desktops, just click on the Set Viewers button and add the group/user names to the list.
SCCM client configurations
After receiving the policy (by default in 1 hour) creates the local security group. This group also is known as ConfigMgr Remote Control Users. This group has the appropriate DCOM permissions. Remote control settings are located in
If remote users are allowed to connect on RDP, you have to add ConfigMgr Remote Control Users group to Allow log on through Remote Desktop Services policy (Local Security Policy> User Rights Assignment).
Also, you have to give permission in the PDP-Tcp properties.
After that, you will see the appropriate rules in the firewall policies.
SCCM documentation is specified, that remote control is only possible when the following ports are open:
- TCP – 135
- TCP – 2701
- TCP – 2702
- UDP – 2701
- UDP – 2702
Using Remote Control
So, if the SCCM remote connection policy is configured and the clients have received it, you can try to connect to the user’s computer.
You have to run Configuration Manager 2012, choose the computer to which you want to connect, and from the context menu select Start -> Remote Control.
You will see the Remote Control window, which displays the connection log.
Download Configuration Manager Remote Control Client Viewer Software Windows 7
After that, user will see the window, which indicates a connection request to its desktop.
Remote connection logs
Information about all remote connections is maintained with special logs that are stored on the server side and on the client side:
- SCCM server — [System Drive]Users[UserName]DocumentsRemote Application Logs
- SCCM client — [System Drive]Users[UserName]DocumentsRemote Application Logs